Privacy Policy

1. Introduction

jili17.cam ("jili17", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access and use our online gaming platform, including our website, mobile applications, and related services (collectively, the "Platform").

This Privacy Policy applies to all users of jili17 who access our services from the Philippines and other jurisdictions where our Platform is available. By registering an account, depositing funds, or using jili17 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

jili17 operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and other applicable data protection laws. We are committed to transparency in our data practices and respect your rights as a data subject under Philippine law.

If you do not agree with any aspect of this Privacy Policy, you must discontinue use of the jili17 Platform immediately and refrain from creating an account or providing personal information.

2. Information We Collect

2.1 Personal Identification Information

When you register for a jili17 account, we collect personal information necessary to verify your identity, comply with legal requirements, and provide our services. This information includes:

• Full legal name as it appears on government-issued identification
• Date of birth to verify you meet the minimum age requirement of 21 years
• Gender
• Nationality and country of residence
• Valid email address for account communications
• Mobile telephone number for account verification and security
• Residential address including street, city, province, and postal code
• Government-issued identification documents (passport, driver's license, national ID) for KYC verification
• Proof of address documents (utility bills, bank statements) when required
• Selfie photographs for identity verification purposes

2.2 Financial Information

To process deposits and withdrawals on jili17, we collect payment and financial information including:

• Payment method details (GCash account number, PayMaya account, bank account numbers)
• Transaction history including deposits, withdrawals, and wagers
• Source of funds information for large transactions or when required by anti-money laundering regulations
• Cryptocurrency wallet addresses when using crypto payment options
• Banking details for wire transfer withdrawals

2.3 Gaming and Activity Information

jili17 automatically collects information about your gameplay and platform usage, including:

• Games played, bets placed, and game outcomes
• Account balance and transaction amounts
• Bonus claims, wagering progress, and promotion participation
• Login times, session duration, and frequency of visits
• Betting patterns and gameplay statistics
• Communication with customer support including chat transcripts and email correspondence
• Responsible gaming settings including deposit limits and self-exclusion preferences

2.4 Technical and Device Information

When you access jili17, we automatically collect technical information about your device and connection:

• IP address and geolocation data to verify your location and prevent unauthorized access from restricted jurisdictions
• Device type, operating system, and browser information
• Screen resolution and device identifiers
• Network provider and connection type (WiFi, mobile data)
• Referral source (how you found jili17)
• Clickstream data and pages viewed on our Platform
• Cookies and similar tracking technologies (see Section 9)

2.5 Marketing and Communication Preferences

We collect information about your communication preferences and marketing opt-in status:

• Email subscription preferences for promotions and newsletters
• SMS notification preferences
• Push notification settings for mobile app users
• Language preferences
• Response to marketing campaigns and promotional offers

3. How We Collect Information

3.1 Direct Collection

Most personal information is collected directly from you when you:

• Register for a jili17 account and complete the sign-up form
• Submit identity verification documents through our KYC process
• Make deposits or request withdrawals
• Update your account settings or personal information
• Contact our customer support team via live chat, email, or other channels
• Participate in surveys, promotions, or contests
• Set responsible gaming limits or request self-exclusion

3.2 Automatic Collection

jili17 automatically collects certain information when you use our Platform through:

• Server logs that record your IP address, browser type, and access times
• Cookies and similar tracking technologies (see Section 9)
• Game software that records gameplay, bets, and outcomes
• Security systems that monitor for fraudulent activity and unauthorized access
• Analytics tools that track user behavior and Platform performance

3.3 Third-Party Sources

In certain circumstances, jili17 may receive information about you from third parties:

• Payment processors (GCash, PayMaya, banks) that facilitate your transactions
• Identity verification services that validate your documents and information
• Game providers that supply gameplay data
• Anti-fraud services that help detect and prevent fraudulent activity
• Marketing partners and affiliates (only if you were referred through them)

4. How We Use Your Information

jili17 processes your personal information for the following purposes, all of which are necessary for providing our services or required by law:

4.1 Account Management and Service Delivery

• Creating and maintaining your jili17 account
• Verifying your identity and age to comply with legal requirements
• Processing deposits and withdrawals
• Providing access to games and Platform features
• Managing your gameplay, bets, and winnings
• Administering bonuses, promotions, and VIP rewards
• Maintaining account security and preventing unauthorized access

4.2 Legal and Regulatory Compliance

• Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Enforcing age restrictions to prevent underage gambling
• Verifying player location to ensure compliance with jurisdictional restrictions
• Detecting and preventing fraud, money laundering, and other illegal activities
• Cooperating with law enforcement and regulatory authorities when required
• Maintaining records for audit and compliance purposes
• Implementing responsible gaming requirements under Philippine law

4.3 Customer Support and Communication

• Responding to your inquiries and support requests
• Sending account-related notifications and transaction confirmations
• Providing technical assistance and troubleshooting
• Notifying you of important changes to our Terms, Privacy Policy, or services
• Resolving disputes and addressing complaints

4.4 Security and Fraud Prevention

• Monitoring account activity for suspicious or fraudulent behavior
• Detecting and preventing cheating, collusion, and bonus abuse
• Protecting against unauthorized access, hacking, and cyber attacks
• Verifying the legitimacy of payment methods and transactions
• Investigating and resolving security incidents

4.5 Marketing and Personalization (with your consent)

• Sending promotional emails about new games, bonuses, and special offers
• Providing personalized game recommendations based on your preferences
• Analyzing player behavior to improve our services and offerings
• Conducting market research and surveys
• Displaying targeted advertisements (you can opt out at any time)

4.6 Platform Improvement and Analytics

• Analyzing usage patterns to improve Platform functionality and user experience
• Testing new features and optimizing existing services
• Identifying technical issues and bugs
• Generating aggregated, anonymized statistics about player behavior
• Improving game selection and Platform performance

5. Information Sharing and Disclosure

jili17 does not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients for the purposes described:

5.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who assist us in operating the Platform and providing services, including:

• Payment processors (GCash, PayMaya, banks, cryptocurrency services) to facilitate deposits and withdrawals
• Identity verification services to conduct KYC and AML checks
• Game providers (JILI Gaming, Pragmatic Play, Evolution Gaming, etc.) to deliver gaming content
• Cloud hosting providers to store data and maintain Platform infrastructure
• Customer support software providers to manage inquiries and communications
• Analytics and marketing service providers to analyze usage and deliver targeted content
• Fraud detection and prevention services to protect against illegal activity

All service providers are contractually bound to protect your information and may only use it for the specific purposes we authorize.

5.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, regulators, and law enforcement when:

• Required by Philippine law or legal process (court orders, subpoenas, regulatory requests)
• Necessary to comply with gaming regulations and licensing requirements
• Requested by the Philippine Amusement and Gaming Corporation (PAGCOR) or other regulatory bodies
• Required to prevent fraud, money laundering, or other criminal activity
• Necessary to protect the safety and rights of jili17, our users, or the public

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity. We will notify you via email and/or prominent notice on our Platform before your information becomes subject to a different privacy policy.

5.4 Affiliated Companies

We may share information with affiliated companies within our corporate group for internal administrative purposes, technical support, fraud prevention, and to provide integrated services across our platforms.

5.5 With Your Consent

We may share your information with other third parties when you have given explicit consent for such sharing, for example when you authorize us to share information with a specific partner or service.

6. Data Security Measures

jili17 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

6.1 Encryption and Secure Transmission

• 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest in our databases
• Secure HTTPS protocol for all Platform connections
• Encrypted storage of passwords using industry-standard hashing algorithms

6.2 Access Controls and Authentication

• Multi-factor authentication options for account access
• Role-based access controls limiting employee access to personal data
• Regular access reviews and immediate revocation upon employee termination
• Unique user accounts and strong password requirements

6.3 Infrastructure Security

• Secure data centers with physical security controls
• Firewalls and intrusion detection/prevention systems
• Regular security patches and software updates
• Network segmentation to isolate sensitive systems
• DDoS protection and anti-hacking measures

6.4 Monitoring and Incident Response

• 24/7 security monitoring and logging of system access
• Automated fraud detection systems to identify suspicious activity
• Incident response procedures for data breaches
• Regular security audits and penetration testing
• Employee training on data protection and security best practices

6.5 Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, jili17 will notify affected users and the Philippine National Privacy Commission within 72 hours of discovery, as required by the Data Privacy Act. We will provide information about the nature of the breach, data affected, and measures taken to address it.

7. Data Retention

jili17 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7.1 Active Accounts

For active jili17 accounts, we retain your personal information, transaction history, and gameplay records for the duration of your account plus an additional period required by law (typically 5-7 years from account closure) to meet regulatory, tax, and anti-money laundering requirements.

7.2 Closed Accounts

When you voluntarily close your account, certain information is retained for legal compliance:

• Identity verification documents: 7 years after account closure (AML requirement)
• Transaction records: 5 years (financial regulation requirement)
• Gameplay history: 5 years (gaming regulation requirement)
• Customer support communications: 3 years
• Marketing opt-out records: Indefinitely to honor your preferences

7.3 Inactive Accounts

Accounts with no login activity for 12 consecutive months are considered inactive. We may archive inactive account data and delete non-essential information while retaining data required for legal compliance.

7.4 Deletion After Retention Period

Once the retention period expires and there is no legal requirement to maintain the data, we securely delete or anonymize your personal information so it can no longer be associated with you.

8. Your Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request access to the personal information we hold about you. You can view most of your information directly in your jili17 account settings. For a complete copy of your data, submit a request to our Data Protection Officer.

8.2 Right to Rectification

If any personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request correction. You can update most information through your account settings or by contacting customer support.

8.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes collected. However, this right is subject to legal obligations requiring us to retain certain data (e.g., transaction records for 5-7 years). We will delete or anonymize data wherever legally permissible.

8.4 Right to Restrict Processing

You may request that we limit the processing of your personal information in certain situations, such as when you contest the accuracy of data or object to processing. During the restriction period, we will only store your data and not use it except with your consent or for legal claims.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit it to another data controller where technically feasible.

8.6 Right to Object

You may object to processing of your personal information for direct marketing purposes at any time by unsubscribing from emails, adjusting notification settings in your account, or contacting customer support. For other processing activities, you may object on grounds relating to your particular situation.

8.7 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before withdrawal.

8.8 Right to Lodge a Complaint

If you believe jili17 has violated your privacy rights, you may file a complaint with the Philippine National Privacy Commission (NPC). Contact details are available at privacy.gov.ph.

8.9 Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer at [email protected] with "Privacy Rights Request" in the subject line. Include your full name, account username, and specific request. We will respond within 30 days of verifying your identity.

9. Cookies and Tracking Technologies

jili17 uses cookies and similar tracking technologies to enhance your experience, analyze Platform usage, and provide personalized content. This section explains what cookies we use and how you can control them.

9.1 What Are Cookies

Cookies are small text files stored on your device when you visit websites. They allow the website to remember your actions and preferences over time, so you don't have to re-enter information or re-configure settings each time you visit.

9.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for Platform functionality, account login, security, and session management. Cannot be disabled.	Session or 1 year
Functional Cookies	Remember your preferences (language, currency, settings) to provide enhanced features.	1-2 years
Analytics Cookies	Collect anonymous data about how you use the Platform to help us improve performance and user experience.	2 years
Marketing Cookies	Track your activity to deliver personalized promotions and measure advertising effectiveness.	1 year

9.3 Cookie Management

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies already stored. However, disabling essential cookies will prevent you from using certain Platform features or logging into your account.

To opt out of analytics cookies, you can adjust your cookie preferences in your jili17 account settings. For marketing cookies, you can unsubscribe from promotional communications at any time.

10. Third-Party Services

The jili17 Platform integrates with various third-party services to provide payment processing, game content, customer support, and other functionality. These third parties have their own privacy policies governing how they collect and use information.

10.1 Payment Processors

When you make deposits or withdrawals, you interact directly with third-party payment services (GCash, PayMaya, banks, crypto services). These services process your financial information according to their own privacy policies. jili17 does not store full credit card numbers or complete bank account details.

10.2 Game Providers

Games on jili17 are supplied by third-party providers (JILI Gaming, Pragmatic Play, Evolution Gaming, etc.). These providers may collect gameplay data to operate their games and ensure fairness. Game providers are contractually required to protect your information and use it only for authorized purposes.

10.3 External Links

Our Platform may contain links to third-party websites or services. jili17 is not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. International Data Transfers

jili17 primarily operates within the Philippines and stores data on servers located in the Philippines or in secure cloud facilities that meet international security standards. However, some of our service providers may process data in other countries.

When personal information is transferred outside the Philippines, we ensure appropriate safeguards are in place to protect your data in accordance with Philippine data protection laws. These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

By using jili17, you consent to the transfer of your information to countries that may have different data protection laws than the Philippines, provided such transfers are made in accordance with this Privacy Policy and applicable law.

12. Changes to Privacy Policy

jili17 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features. Material changes will be communicated through:

• Email notification to your registered email address
• Prominent notice on the jili17 homepage
• Pop-up notification upon your next login
• Update to the "Last Updated" date at the top of this document

Your continued use of jili17 after changes have been posted constitutes acceptance of the modified Privacy Policy. If you do not agree with the changes, you must stop using the Platform and may close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Previous versions are archived and available upon request.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how jili17 processes your personal information, please contact us:

Data Protection Officer

Email: [email protected] (Subject: Privacy Inquiry)
Live Chat: Available 24/7 on jili17.cam
Response Time: We aim to respond to all privacy inquiries within 30 days

Philippine National Privacy Commission

For complaints or concerns about how jili17 handles your personal data, you may also contact the Philippine National Privacy Commission:

Website: privacy.gov.ph
Email: [email protected]
Address: 5th Floor, Delegation Building, PICC Complex, Pasay City, Philippines